Moving to a new home in Hamilton, Ontario is exciting—but one of the most important steps is setting up your utilities. Whether you’re buying your first home, renting, or investing in Hamilton real estate, knowing which utility companies service the area will save you time and reduce stress.
Here’s a breakdown of the key utility providers in Hamilton:
1. Electricity – Alectra Utilities
Most Hamilton residents receive their electricity service from Alectra Utilities.
Website: alectrautilities.com
Customer Care: 1-833-ALECTRA (1-833-253-2872)
Alectra provides electricity distribution, billing, and outage support. If you’re moving into a new home, you’ll need to set up an account with them before your move-in date.
2. Natural Gas – Enbridge Gas
For natural gas heating and appliances, Hamilton is serviced by Enbridge Gas.
Website: enbridgegas.com
Customer Care: 1-877-362-7434
Enbridge is one of the largest natural gas providers in Ontario. You’ll need to contact them for setting up service, billing, and any gas-related emergencies.
3. Water & Wastewater – City of Hamilton
Water, wastewater, and stormwater services are managed directly by the City of Hamilton.
Website: hamilton.ca/water
Customer Contact Centre: 905-546-2489
Water bills are typically issued bi-monthly and cover water use, wastewater treatment, and stormwater charges.
4. Internet, TV & Phone Providers
Hamilton residents have multiple choices for internet, television, and home phone services. The most common providers include:
Bell Canada – Fibre and DSL internet, TV, and phone.
Rogers Communications – Cable internet, Ignite TV, and phone bundles.
Tip: Check availability by postal code, since internet speeds and service options can vary by neighbourhood.
5. Waste Collection & Recycling – City of Hamilton
Garbage, recycling, and green bin organics are handled by the City of Hamilton’s Waste Management Division.
Collection schedules: hamilton.ca/garbage-recycling
You can also download the ReCollect app for reminders and pickup schedules.